Refund Policy


1. Returns

You can return items within 15 days of receipt for a full refund. To be eligible for a return, items must be unused and in the same condition that you received them, including original packaging. Please include the receipt or proof of purchase.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed, and a credit will be applied to your original method of payment within 10 days.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@matamgipetals.com and send your item to:Matangi Petals, 4A, 5th BLOCK, No.1334, Coral Castle Apartments, Avinashi Road, Peelamedu, Coimbatore, Tamil Nadu, 641004.

4. Shipping Returns

To return your product, mail it to: Matangi Petals, 4A, 5th BLOCK, No.1334, Coral Castle Apartments, Avinashi Road, Peelamedu, Coimbatore, Tamil Nadu, 641004. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

5. Non-returnable Items

Certain items are non-returnable, including perishable goods, intimate or sanitary products, hazardous materials, or flammable liquids or gases.

6. Questions

If you have any questions about our return and refund policy, please contact us at contact@matamgipetals.com.